Accessibility statement

The standard we target

We aim for level AA of the Web Content Accessibility Guidelines 2.2, which is the level referenced by the European Accessibility Act and by the French RGAA.

We are a small private company and this statement is voluntary: no authority audited it. It is an engineering commitment, and we would rather publish an honest partial result than a conformance badge nobody checked.

Where we stand

Partially conformant means most of the site meets the standard and some parts do not yet. Our last internal review, on October 14, 2026, covered the marketing pages, the pricing flow and the app panels.

The known gaps are listed below with what we intend to do about them. Nothing on that list prevents a purchase or a cancellation; if we ever find something that does, it goes to the top of the queue and gets fixed before anything else.

Known gaps

Honest list, reviewed every quarter:

• Some charts rendered by our apps have no text alternative yet. A data table reachable from the chart is in progress; in the meantime, the underlying data is always available in the panel.
• The app panel inside Canva is 400 pixels wide, and a few controls still crowd together at 200% zoom.
• Two long marketing pages have a heading order that skips a level, which makes screen-reader navigation less predictable than it should be.
• The in-site support chat does not yet announce new messages to screen readers; email support is fully accessible and gets the same answer.
• A handful of decorative gradients fall slightly below the 3:1 contrast ratio for non-text content, where they sit behind text that itself passes.

What already works

Checked on every release, by hand and automatically:

• Every interactive element is reachable and operable with a keyboard, in a visible focus order.
• A skip link to the main content is the first focusable element on every page.
• Body text meets the 4.5:1 contrast ratio, and large text 3:1, in both the light and the sunken surfaces.
• The page works at 200% zoom and down to a 320-pixel viewport, with no loss of content.
• Animations respect the reduced-motion preference, and nothing flashes or auto-plays.
• Forms have real labels, errors are announced in text rather than by color alone, and nothing relies on hover only.
• Headings, landmarks and lists use the right elements, so a screen reader can navigate by structure.

What we test with

The combinations we check before a release:

Screen readers

VoiceOver on macOS and iOS, NVDA on Windows

Browsers

Safari, Chrome and Firefox, current versions

Keyboard only

Full flows: install, trial, purchase, cancel

Zoom and reflow

200% zoom, 320-pixel viewport

Automated checks

Axe rules in continuous integration on every page

The part inside Canva

Our apps run inside the Canva editor, which means two layers are involved: the panel we build, and the editor around it. We are responsible for the panel and we fix what we control.

The accessibility of the Canva editor itself is Canva's responsibility. addly is independent from Canva, and Canva is a trademark of Canva Pty Ltd; we report the barriers we find to Canva, but we cannot fix them and cannot promise a date.

If our answer is not enough

Come back to us first: most problems are a misunderstanding about what we control. If you are still stuck, you may write to the Défenseur des droits, the French authority that handles discrimination complaints, including those about access to an online service.

You can also reach us by post: ACCENSEO — 60 rue François Ier, 75008 Paris, France.